Wanted: One Perfect Customer

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You can sell expertise. You cannot sell trust. You must earn it and work hard to keep it. But once a management team has proven themselves to their customers, if they were to write a job description for the perfect …

Wanted: One Hard-Working Employee

January Blog Wanted: One Hard=Working Employee

If our managements teams were to craft a help wanted ad for a hard-working employee that advertised for attitude rather than skill, I am sure it would read: One hard-working employee who is results driven. One ambitious employee who will …

Wanted: One Good-Natured Colleague

Blog: Wanted One Good-Natured Colleague

Phil Jackson said, “The strength of the team is each individual member. The strength of each member is the team.” Management teams spend many hours crafting the perfect help wanted statements. What if we asked our employees to craft the …

Wanted: One Good Hearted Manager

It is said, “People leave managers, not companies.” Management teams spend many hours crafting the perfect help wanted statements. What if we asked our employees to craft our management team’s help wanted statement? I am sure it would read: Wanted: …

Team Building at its Finest

When I asked Rick Suarez, the President of MasTec Network Solutions his thought on that quote he said, “I think that this is the typical response from someone that is a backseat driver and yet doesn’t want to drive. Many …

The Value of Values

Hurricane Katrina was the eleventh named storm and the fifth hurricane of the 2005 Hurricane season. We received the call to head out, but Monty, my business partner and my husband, was managing a ten-million-dollar project at the time. He …

Leading Well

Mission can be defined as your organization’s purpose. Vision can be defined as your organization’s potential. Values are the principles by which your organization conducts its actions. Success is when you are consistently guided by a set of principles to …

Servant Leader

I was a servant leader long before I knew what a servant leader was. I fear its popularity will turn the term into trendy business speak and its meaning will become lost. Servant leadership begins and ends with attitude. I …

Finest Moments

Finest Moments

Every manager in every organization faces great opportunities everyday as they navigate the often-turbulent waters trying to meet the requirements of their stockholders, the wants of the clients, the needs of their employees and their obligations to their family. Vince …

Mission: An Organization’s Purpose

Mission can be defined as your organization’s purpose. Vision can be defined as your organization’s potential. Values are the principles by which your organization conducts its actions. Success is when you are consistently guided by a set of principles to …